Check in was quick, the front desk clerk was very friendly and efficient. My suite was clean and comfortable. The evening reception was fun, I met some wonderful people The hotel was very quiet so I had a peaceful night of sleep. There was an ice storm overnight and the valet attendants did an incredible job of getting the ice off of cars! It was appreciated! Thank you to everyone! I highly recommend this hotel.
starstarstarstarstar Susan Clapp
From the moment we booked our reservation for a mother-daughter overnight stay I was already impressed with a customer service. Bob, Emmie and Erika are so polite and accommodating. We stayed in a two-room corner suite on the 7th floor. It had an amazing view of both Lake Erie and downtown Buffalo. The room was very clean and the bed was the most comfortable bed I have ever slept in at a hotel. It was a wonderful surprise to have the complementary evening reception. A breakfast was above and beyond any complimentary breakfast I've had at other hotels.
My daughter and I had a wonderful time and this is a beautiful memory we will always have. Thank you for being a part of that memory.
starstarstarstarstar DAWN W
The rooms were comfortable enough and check in/out went smoohly. The real star of the show is the breakfast service offered. They have made to order hot breakfast options; a buffet including eggs, potatoes, sausages, and pastries; hot and cold cereal plus toppings; and a waffle maker with toppings. Hot coffee and tea options plus a fountain drink machine. I'm sure I'm forgetting a few. The wait staff and chef were very attentive and the space is clean. Be sure to bring a few bucks to tip!!
starstarstarstar Kelsey B
It was a nice and clean hotel, decent price. The two free drinks per night and made to order omelets in the morning were a great addition. Our room was spacious but nothing special. Close to restaurants, sports bars, and coffee shops, if you're staying in downtown buffalo I would highly recommend it.
starstarstarstarstar Nathan Maynard
Great location in downtown Buffalo! The hotel is close to the light rail, which is free to the canal, and there are a ton of dining options within a short walk. Rooms are spacious, clean, and nice, but could maybe use a spruce up. There's a decent fitness center and what looks to be a good amount of event space. Complimentary breakfast every morning (with omelette station) is great for families and business travelers alike. Evening cocktail reception is also nice, with two complimentary drinks (just don't look at the spirit labels, it's free!)
starstarstarstarstar Brandon Andrathy
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