Absolutely appalled with OYO apartments. Booked with booking.com and paid the full amount at the time of booking. 1 week before im due to stay they cancel without an explanation and without a refund!! Not sure if this is even legal but will definitely be finding out.
star Stephanie Clarke
Nice place to stay. Very close to the Cavern club on Matthew street. We were very comfy here for our stay. Lovely staff and iron and board, spare tea, coffee milk etc at the end of each corridor. I would stay again.
starstarstarstar Suzanne King
Had an overnight stay last night. I booked this as a surprise for my partner's birthday and I am so disappointed. Our room was tiny, so much smaller than what I was expecting based on the photographs. The room wasn't clean, the floor was filthy and covered in stains. The toilet had an alan key in the bowl at the bottom. There were wrappers left round and a dirty sticker on the worktop. The bedding was cheap, woke up to it being half off. The bed was hard. We were on the ground floor it was so chilly and noisy, our view was a leaky gutter. I am so dissatisfied as I paid £155 for this one night stay. Wish I'd booked a hotel.
star Sophie
Amazing stay right in the centre of Liverpool. Coming up from Devon. The staff were helpful and made us feel welcome. Room was perfect. Will definitely stay again!
starstarstarstarstar Dan Jordan
Hotel was amazing! Location is superb. So clean and the staff were very helpful. Peter and Matt made us feel so welcome and ensured a great visit to Liverpool.
starstarstarstarstar Lewis Masters
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