The hotel was extremely busy when we checked in 8/21/21. We finally made it to the front desk after an hour of standing in line (no one was masked or distancing) and were informed the hotel overbooked. We were assured our 2 queen bed room would be replaced with an "equivalent" which was one king bed for three adult women. When we got to the room, the bathroom and kitchenette weren't thoroughly cleaned and there was Chex cereal all over the carpet. Fingerprints EVERYWHERE. Quite unsettling. Zero water pressure in the very wet bathroom and the plumbing makes knocking sounds anytime it's used.I tried calling and asking for cleaning and was hung up on by the person at the front desk. Maybe they were confused. Calls back went unanswered. Needless to say no one came to clean.One star for the comfy bed (even though the covers were all stained, they appeared to be clean, at least). One star for location. My previous stays here were much less unsanitary but this was gross. Management is free to contact me with an explanation if they wish.
starstar Angela Murphy
What a nice hotel. Very clean, nice ambience and decor, professional and friendly staff. The bed was wonderfully comfortable with cozy pillows and comforter. The shower was large, clean, and refreshing. Fresh, simple breakfast offerings in a clean and sleek seating area. And a quick walk to Target Field. All in all, we will stay again the next time we're in town.
starstarstarstarstar Penny Becker
What a nice hotel. Very clean, nice ambience and decor, professional and friendly staff. The bed was wonderfully comfortable with cozy pillows and comforter. The shower was large, clean, and refreshing. Fresh, simple breakfast offerings in a clean and sleek seating area. And a quick walk to Target Field. All in all, we will stay again the next time we're in town.
starstarstarstarstar Penny Becker
The hotel was extremely busy when we checked in 8/21/21. We finally made it to the front desk after an hour of standing in line (no one was masked or distancing) and were informed the hotel overbooked. We were assured our 2 queen bed room would be replaced with an "equivalent" which was one king bed for three adult women. When we got to the room, the bathroom and kitchenette weren't thoroughly cleaned and there was Chex cereal all over the carpet. Fingerprints EVERYWHERE. Quite unsettling. Zero water pressure in the very wet bathroom and the plumbing makes knocking sounds anytime it's used.I tried calling and asking for cleaning and was hung up on by the person at the front desk. Maybe they were confused. Calls back went unanswered. Needless to say no one came to clean.One star for the comfy bed (even though the covers were all stained, they appeared to be clean, at least). One star for location. My previous stays here were much less unsanitary but this was gross. Management is free to contact me with an explanation if they wish.
starstar Angela Murphy
The hotel was extremely busy when we checked in 8/21/21. We finally made it to the front desk after an hour of standing in line (no one was masked or distancing) and were informed the hotel overbooked. We were assured our 2 queen bed room would be replaced with an "equivalent" which was one king bed for three adult women. When we got to the room, the bathroom and kitchenette weren't thoroughly cleaned and there was Chex cereal all over the carpet. Fingerprints EVERYWHERE. Quite unsettling. Zero water pressure in the very wet bathroom and the plumbing makes knocking sounds anytime it's used.I tried calling and asking for cleaning and was hung up on by the person at the front desk. Maybe they were confused. Calls back went unanswered. Needless to say no one came to clean.One star for the comfy bed (even though the covers were all stained, they appeared to be clean, at least). One star for location. My previous stays here were much less unsanitary but this was gross. Management is free to contact me with an explanation if they wish.
starstar Angela Murphy
What a nice hotel. Very clean, nice ambience and decor, professional and friendly staff. The bed was wonderfully comfortable with cozy pillows and comforter. The shower was large, clean, and refreshing. Fresh, simple breakfast offerings in a clean and sleek seating area. And a quick walk to Target Field. All in all, we will stay again the next time we're in town.
starstarstarstarstar penny becker
Hotel muito limpo. Nice café-da-manhã continental e equipe da recepção especialmente Sarah simpática e acolhedora. Estar ao lado do Target Field é um bônus. Definitivamente ficaria aqui novamente
starstarstarstar Tom Bruss
Hotel muy limpio. Buenos desayunos continentales y personal de recepción especialmente Sarah amable y servicial. Estar al lado de Target Field es una ventaja. Definitivamente me quedaré aquí de nuevo
starstarstarstar Tom Bruss
Very clean hotel. Nice continental breakfasts and front desk staff especially Sarah friendly and accommodating. Being next to Target Field a bonus. Definitely stay here again
starstarstarstar Tom Bruss
Este hotel tem quartos bonitos e funcionários simpáticos. Infelizmente, esta foi uma das piores experiências de hotel que já tive. Reservamos um quarto grande para celebrar nosso 5º aniversário, mas devido ao excesso de vendas, eles nos colocaram em um quarto menor sem reembolso de taxa. Nosso quarto ficava diretamente acima do jogo de buraco de milho no pátio externo, onde multidões de pessoas estavam reunidas. Também estava acontecendo um show que sacudiu nossa sala com graves altos. Nosso quarto parecia um dormitório de faculdade. Às 22h45, liguei para a recepção para perguntar quando o pátio fechava e fui informado às 22h, mas as pessoas costumam sair mais tarde. Eles não pediram às pessoas que saíssem ou aplicaram sua política de fechamento às 22h. Honestamente, era impossível dormir, então fomos para casa 2 horas depois de chegarmos. Foi uma grande decepção depois de ansiar por uma noite longe de nossos dois filhos e uma boa noite de sono. Eu não recomendo este hotel para quem não está interessado em uma atmosfera de festa.
star Katie Lim
Era limpo e um ótimo local para o jogo Twins. Estava ativo e barulhento durante a noite. Eles tinham uma taxa mais baixa na noite em que chegamos lá do que eu registrei. A gerente disse que nos daria a taxa mais baixa. Quando verificamos o cartão de crédito depois de voltar para casa, ela não fez isso.
starstarstar Seth D Sheridan
O próprio hotel é fabuloso. Ótimas comodidades, belos quartos. O serviço, entretanto. Absolutamente HORRÍVEL. Nosso quarto não foi limpo uma vez, e não tínhamos o nosso não perturbe na porta. Ficamos muito surpresos ao ver que ninguém jamais veio limpar nosso quarto para substituir toalhas e roupas de cama durante nossos 4 dias de estadia aqui na Element. Os funcionários do hotel poderiam usar algum treinamento sério de atendimento ao cliente. Sadie na recepção talvez devesse conseguir um emprego que não fosse em hospitalidade, definitivamente o pior serviço que já experimentamos. Meu marido e eu esperávamos muito mais de um hotel como este. Se você não se importa com o péssimo atendimento ao cliente, eu recomendo. Se você prefere ser bem tratado, talvez considere outro hotel na área.
starstar N G
El hotel en sí es fabuloso. Excelentes comodidades, hermosas habitaciones. Aunque el servicio. Absolutamente horrible. Nuestra habitación no se limpió una vez, y no teníamos nuestro no molestar en la puerta. Nos sorprendió mucho que nadie viniera a limpiar nuestra habitación para reemplazar las toallas y la ropa de cama durante nuestra estadía de 4 días aquí en Element. A los empleados del hotel les vendría bien una formación seria en servicio al cliente. Sadie en la recepción tal vez debería conseguir un trabajo que no sea en hotelería, definitivamente el peor servicio que hemos experimentado. Mi marido y yo esperábamos mucho más de un hotel como éste. Si no te importa un servicio al cliente terrible, te lo recomiendo. Si prefiere que lo traten bien, tal vez considere otro hotel en la zona.
starstar N G
Este hotel tiene hermosas habitaciones y un personal agradable. Desafortunadamente, esta fue una de las peores experiencias de hotel que he tenido. Reservamos una habitación grande para celebrar nuestro quinto aniversario, pero debido a que estaban sobrevendidas, nos pusieron en una habitación más pequeña sin reembolso de la tarifa. Nuestra habitación estaba directamente encima del juego de hoyo de maíz en el patio al aire libre, donde se reunían multitudes de personas. También había un concierto que sacudió nuestra habitación con graves fuertes. Nuestra habitación parecía una residencia universitaria. A las 10:45 p. M. Llamé a la recepción para preguntar cuándo cerraba el patio y me dijeron que a las 10 p. M., Pero la gente suele pasar el rato más tarde. No pidieron a las personas que se fueran ni hicieron cumplir su política de cierre a las 10 p.m. Sinceramente, era imposible dormir, así que nos fuimos a casa 2 horas después de nuestra llegada. Fue una gran decepción después de esperar una noche lejos de nuestros dos pequeños y una buena noche de sueño. No recomendaría este hotel a cualquiera que no esté interesado en un ambiente de fiesta.
star Katie Lim
Estaba limpio y una excelente ubicación para el juego de los Mellizos. Aunque estaba activo y ruidoso por la noche. Tenían una tarifa más baja la noche que llegamos allí de lo que reservé. El gerente dijo que nos daría la tarifa más baja. Cuando revisamos la tarjeta de crédito después de regresar a casa, ella no hizo eso.
starstarstar Seth D Sheridan
This hotel has beautiful rooms and nice staff. Unfortunately this was one of the worst hotel experiences I've ever had. We booked a large room to celebrate our 5th anniversary, but due to being oversold they put us in a smaller room with no rate refund. Our room was directly above the corn hole game on the outdoor patio, where crowds of people were gathered. There was also a concert going on that shook our room with loud bass. Our room felt like a college dorm. At 10:45pm I called the front desk to ask when the patio closed and was told 10pm, but people usually hang out later. They did not go ask people to leave or enforce their 10pm closure policy. It honestly was impossible to sleep so we went home 2 hours after we arrived. It was a huge disappointment after looking forward to a night away from our two little ones and a good night's sleep. I would not recommend this hotel to anyone who isn't interested in a party atmosphere.
star Katie Lim
It was clean and a great location for Twins game. It was active and loud at night though. They had a lower rate the night we got there from what I booked. The manager said she’d give us the lower rate. When we checked credit card after returning home, she didn’t do that.
starstarstar Seth D Sheridan
The hotel itself is fabulous. Great amenities, beautiful rooms. The service though. Absolutely AWFUL. Our room was not cleaned once, and we did NOT have our do not disturb on the door. We were very surprised that no one ever came to clean our room to replace towels and bedding during our 4 day stay here at Element. The hotel employees could use some serious customer service training. Sadie at the front desk should maybe get a job not in hospitality, definitely the worst service we’ve ever experienced. My husband and I expected much more from a hotel like this. If you don’t mind terrible customer service then I recommend. If you prefer to be treated well, maybe consider another hotel in the area.
starstar N G
Um dos melhores hotéis em que já me hospedei. Você ficará muito feliz se escolher. Ao lado do Target Field, é perfeito para beisebol ... mas não apenas isso. Serviço fantástico e recepção fantástica! Todo mundo foi ótimo, especialmente Sarah. Eu não tive problemas ou problemas; só queria salientar que foram todos muito simpáticos e acolhedores. O pequeno-almoço é muito bom. Eu gostaria que cada hotel tivesse esse tipo de vibração e ambiente.
starstarstarstarstar Liz A
Ótima localização, ótimo atendimento ao cliente (grite para Michelle e Jimmy, que garantiram que meus amigos e eu não fôssemos incomodados durante a estadia). Grande hotel em geral, o terraço foi um prazer desfrutar com o clima que a cidade estava tendo durante a nossa visita. O quarto de hotel era muito espaçoso e limpo. Embora o hotel seja ecologicamente correto, a pressão da água era fantástica para o banho. Por último, ter o metrô de superfície acessível a partir do hotel foi difícil, pois meu amigo e eu o levamos para o aeroporto sem qualquer problema.
starstarstarstarstar Donnisha Frison
Excelente ubicación, excelente servicio al cliente (agradezca a Michelle y Jimmy que se aseguraron de que mis amigos y yo no tuviéramos inconvenientes durante nuestra estadía). Gran hotel en general, fue un placer disfrutar de la terraza con el clima que estaba teniendo la ciudad mientras visitábamos. La habitación del hotel era muy espaciosa y estaba limpia. Si bien el hotel es ecológico, la presión del agua era fantástica para ducharse. Por último, tener el tren ligero accesible desde el hotel fue un embrague, ya que mi amigo y yo lo llevamos al aeropuerto sin ningún problema.
starstarstarstarstar Donnisha Frison
Uno de los mejores hoteles en los que me he alojado. Estarás muy feliz si lo eliges. Justo al lado de Target Field, por lo que es perfecto para el béisbol ... pero no solo eso. Fantástico servicio y fantástica recepción! Todos fueron geniales, especialmente Sarah. No tuve problemas ni problemas; solo quería señalar que todos fueron muy amables y acogedores. El desayuno es muy bueno. Ojalá todos los hoteles tuvieran este tipo de ambiente.
starstarstarstarstar Liz A
Great location, great customer service (shout out to Michelle and Jimmy who made sure my friends and I were not inconvenienced during out stay).
Great hotel overall, the terrace was pleasure to enjoy with the weather the city was having while we visited. The hotel room was very spacious and clean. While the hotel is eco-friendly, the water pressure was fantastic for showering.
Lastly, having the light rail accessible from the hotel was clutch as my friend and I took it to the airport without any hassle.
starstarstarstarstar Donnisha Frison
One of the best hotels I've ever stayed at. You'll be very happy if you choose it. Right next to Target Field, so it's perfect for baseball....but not just that. Fantastic service and fantastic front desk! Everyone was GREAT especially Sarah. I had no problems or issues; just wanted to point out that they were all quite friendly and welcoming. Breakfast is very good. I wish every hotel had this kind of vibe and ambience.
starstarstarstarstar Liz A
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